Website Usability testing & Analysis Reviews
Why should you have your website reviewed?
Here are 5 key benefits from using our website review service:
- Customers can find what they want quickly and easily
- Increased customer satisfaction
- Improved customer experience which leads to increased conversion rates
- Help ensure that your website meets customer goals, site goals and business goals
- Improved customer loyalty
Usability is an important aspect of any website. It focuses upon enabling people to use a website quickly, easily and enjoyably. The emphasis is not just on whether your customer can use your site but whether they enjoy doing so.
If someone is able to use a website easily and satisfactorily then they will stay on that site. Plus there is a good chance that they will return to that site. These are important factors to consider when you are looking to increase conversion rates.
People have a limited attention span when it comes to the web and whether someone stays on your site can be decided in a matter of seconds. They visit a website with a clear goal in mind: this can be making a hotel booking or purchasing an item but whatever their reason they need to be able to do so with the minimum of fuss.
This is where our website review service can help. Our usability specialist will carry out a thorough assessment of your site, using a range of methods to do so. Websites are reviewed against a set of international standards (ISO) and guidelines to see if they are easy to use, effective, satisfying, easy to learn and error tolerant.
This comprehensive review will highlight any known usability issues with your site and will be accompanied by a series of screen shots. These form part of a detailed usability report which will also contain a set of recommendations.
case study
Laura from All Charms wanted Custard Media Solutions involved from the very start when beginning her first ecommerce venture. We were selected on the basis that we would advise the client on all aspects of search engine friendly site structure and would create an engaging design in which to sell her products.
The charm and charm bracelet industry has become very popular but also competitive, with more and more competitors entering the market every week, the style, brand and overall look of the website had to stand head and shoulders above anything else. A major factor was the speed at which website visitors could navigate the website and get to their chosen product with ease.